Responsible
Player Welfare & Safe Play

Responsible Gaming at 007bet

007bet is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial or emotional harm. This page outlines the tools, resources, and guidance available to help you stay in control.

18+ players only Self-exclusion available Support: Bangladesh Standard Time

Our Commitment to Safe Play

These six principles shape how 007bet approaches player welfare across every part of the platform — from account registration to daily gameplay.

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Strict 18+ Policy

007bet enforces a minimum age of 18 for all registered players. Age verification checks are conducted at registration and before any withdrawal is processed. Underage gambling is strictly prohibited.

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Self-Exclusion Tools

Players who feel their gambling is becoming a problem can voluntarily exclude their 007bet account for a set period — from 30 days up to a permanent self-exclusion — with immediate effect.

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Deposit Limit Controls

Set daily, weekly, or monthly deposit limits on your 007bet account to keep your spending within a budget you are comfortable with. Limits can be reduced immediately or increased after a 7-day cooling-off period.

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Session Time-Out

Use the time-out feature to take a short break from gambling for 24 hours, 7 days, or 30 days. During a time-out, your account remains open but betting and deposits are temporarily suspended.

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Activity Monitoring

007bet monitors player activity patterns for indicators of problem gambling behaviour. Where concerns are identified, our player welfare team may proactively reach out to offer support and guidance.

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Dedicated Support

Our responsible gaming support team is available to assist players in Bangladesh with account restrictions, self-exclusion requests, and signposting to professional help services. Contact us at [email protected].

18+
Minimum Age Requirement
30d
Minimum Self-Exclusion Period
24h
Shortest Time-Out Available
Permanent Exclusion Option

01 Age Restriction & Verification

007bet operates an absolute minimum age policy: no person under the age of 18 may register an account, place a bet, or participate in any game offered on the platform. 18+ This applies to all players in Bangladesh without exception, regardless of the game type — whether sports betting on BPL cricket, live casino tables, slots, or any other product offered through 007bet.

At the point of registration, all players are required to confirm that they are aged 18 or over. This declaration is a binding condition of using the platform. 007bet reserves the right to request documentary proof of age at any stage, including:

  • National Identity Card (NID) issued by the Bangladesh Election Commission
  • Valid passport (any nationality)
  • Driver's licence with date of birth clearly visible
  • Birth certificate (where other documents are unavailable)

If a player is found to be under the age of 18 at any point, their account will be closed immediately, all pending withdrawals will be cancelled, and any funds on the account will be handled in accordance with applicable law. 007bet does not knowingly allow underage gambling and takes all reports of suspected underage account usage seriously.

Protecting Minors: If you are a parent or guardian and believe a minor in your household has accessed the 007bet platform, please contact us immediately at [email protected]. We will act without delay to investigate and close the account. Consider using device-level parental controls to restrict access to online gambling platforms on shared devices.

02 Recognising Problem Gambling

For the vast majority of players, gambling at 007bet is a recreational activity enjoyed responsibly within their means. However, for some individuals, gambling can develop into a pattern of behaviour that causes harm — financially, emotionally, and socially. Recognising the early warning signs is the first and most important step toward regaining control.

Problem gambling does not always look the same for every person. It can develop gradually and may be difficult to notice in yourself or in someone you care about. Common behavioural patterns associated with problematic gambling include:

Financial Warning Signs

  • Spending more money on gambling than you originally planned or can afford to lose
  • Chasing losses — placing larger bets to try to recover money already lost
  • Borrowing money, selling assets, or using bill money or savings to fund gambling
  • Hiding gambling spending from family members or partners
  • Experiencing significant financial hardship as a result of gambling activity

Emotional and Behavioural Warning Signs

  • Feeling anxious, irritable, or restless when not gambling or when trying to cut back
  • Thinking about gambling constantly — planning the next session or replaying past bets
  • Gambling as a way to escape stress, problems, or negative emotions
  • Lying to friends or family members about how much time or money you spend gambling
  • Neglecting work, study, family responsibilities, or personal health due to gambling
  • Making repeated unsuccessful attempts to reduce or stop gambling
Important: If you recognise several of the signs above in your own behaviour, you may be experiencing problem gambling. Please use the self-assessment checklist below and consider activating the responsible gaming tools available on your 007bet account. Do not hesitate to contact our support team — seeking help is a sign of strength, not weakness.

03 Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your gambling habits. Read each question carefully and consider whether it applies to your experience over the past 12 months. There are no right or wrong answers — this checklist is for your own awareness only and is not a clinical diagnostic tool.

Ask Yourself These Questions

1 Have you ever felt the need to bet with increasing amounts of money to get the same feeling of excitement?
2 Have you ever tried to cut back on gambling and found it difficult or impossible to do so?
3 Do you find yourself thinking about gambling frequently — reliving past wins or planning future bets?
4 Have you ever gambled to escape feelings of stress, anxiety, guilt, depression, or other negative emotions?
5 After losing money, do you often return the next day to try to win it back?
6 Have you lied to people close to you about how much you gamble or how much money you have lost?
7 Has gambling ever caused serious problems in your relationships, work, studies, or financial situation?
8 Have you ever needed to borrow money or sell belongings to fund your gambling or pay gambling debts?
How to interpret your answers: If you answered "yes" to two or more of these questions, your gambling habits may be causing harm. We strongly encourage you to activate one or more of the responsible gaming tools described below, and to consider reaching out to our support team or a professional counselling service.

04 Responsible Gaming Tools

007bet provides a suite of account-level tools to give players meaningful control over their gambling activity. All tools are available to registered players by contacting our support team at [email protected]. Describe the tool you wish to activate and provide your registered account username — our team will apply the restriction to your account promptly.

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Deposit Limits

Set a maximum deposit amount per day, week, or month. Reductions take effect immediately; increases require a 7-day waiting period.

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Time-Out

Take a short break of 24 hours, 7 days, or 30 days. Betting and deposits are suspended for the chosen period. Cannot be reversed early.

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Self-Exclusion

Exclude your account for 30 days, 90 days, 6 months, 1 year, or permanently. Marketing communications are suspended immediately.

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Loss Limits

Cap the maximum net loss you can sustain per day, week, or month. Once the limit is reached, further betting is suspended until the period resets.

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Session Time Limits

Set a maximum continuous session length. When your time limit is reached, you will receive a notification and be prompted to log out and take a break.

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Activity Statements

Request a full statement of your deposits, withdrawals, bets placed, and net result for any selected period to review your gambling activity objectively.

Applying Your Limits: To activate any of the above tools, send an email to [email protected] with the subject line "Responsible Gaming — Account Restriction Request". Include your registered account username and the specific tool and parameters you wish to set. Our team will confirm activation within one business day (Bangladesh Standard Time, UTC+6).

05 Self-Exclusion Programme

Self-exclusion is one of the most effective tools available for players who feel that gambling is no longer under their control. When you self-exclude your 007bet account, you are making a formal commitment to take a meaningful break from gambling on the platform. 007bet takes self-exclusion requests extremely seriously and will process them as a matter of priority.

How Self-Exclusion Works

Once a self-exclusion is applied to your 007bet account, the following restrictions take immediate effect:

  • Your account is suspended — you cannot log in, place bets, or make deposits
  • All marketing communications, including promotional emails and SMS messages, are stopped immediately
  • Any remaining account balance that is eligible for withdrawal will be processed and returned to you
  • 007bet will take reasonable steps to ensure no new accounts are opened by you during the exclusion period

Duration Options

  • 30 days — a short-term break to reassess your gambling habits
  • 90 days — a medium-term exclusion for more significant concerns
  • 6 months — recommended for players experiencing ongoing difficulties
  • 12 months — a long-term exclusion for serious problem gambling situations
  • Permanent — an indefinite exclusion with no automatic end date; reinstatement requires a formal review process with a mandatory cooling-off period

Returning After Self-Exclusion

For timed exclusions (30 days to 12 months), your account will not be automatically reactivated when the period ends. You must contact 007bet support to request reinstatement, and a 7-day additional cooling-off period will apply before your account is restored. Permanent self-exclusions are treated as final — reinstatement is not permitted except in exceptional circumstances and following a detailed welfare review.

Please Note: Self-exclusion is a serious commitment and cannot be reversed during the active exclusion period. Before requesting self-exclusion, we encourage you to consider also seeking professional support — self-exclusion works best when combined with counselling or therapy. Contact our support team for guidance on professional resources available in Bangladesh.

06 Deposit & Spending Limits

Setting financial limits on your 007bet account is one of the simplest and most effective ways to ensure that gambling remains affordable and within the boundaries you set for yourself. 007bet allows players to establish limits on deposits and net losses across daily, weekly, and monthly timeframes.

How Deposit Limits Work

A deposit limit sets the maximum amount of money you can add to your 007bet account within a chosen time period. For example, if you set a weekly deposit limit of ৳5,000, you will be unable to deposit more than ৳5,000 in any rolling 7-day window, regardless of the payment method used — whether bKash, Nagad, Rocket, Upay, or bank transfer.

Changing Your Limits

  • Reducing a limit: Takes effect immediately. If you ask to reduce your daily limit from ৳2,000 to ৳1,000, the lower limit applies right away.
  • Increasing a limit: Subject to a mandatory 7-day reflection period before the higher limit takes effect. This cooling-off period is designed to prevent impulsive decisions made in the moment of wanting to gamble more.
  • Removing a limit entirely: Treated in the same way as an increase — a 7-day delay applies before the limit is lifted.

Loss Limits

In addition to deposit limits, 007bet offers net loss limits. A loss limit caps the maximum amount you can lose (net of winnings) within a defined period. Once your loss limit is reached, betting is automatically suspended for the remainder of that period. This prevents the common problem of chasing losses in a single session or day.

Tip: Setting both a deposit limit and a loss limit together gives you the strongest financial protection. Consider setting your deposit limit slightly higher than your loss limit to account for the possibility of winning some bets — but always ensure both figures reflect what you can genuinely afford to lose without financial hardship.

07 Time-Out & Cool-Off Features

Sometimes all you need is a short break to regain perspective. The 007bet time-out feature is designed for players who want to step away from the platform temporarily without committing to a full self-exclusion. It is ideal for situations where gambling has been consuming too much of your time or headspace, but you do not feel you require a longer-term exclusion.

Time-Out Periods Available

  • 24 hours — a brief pause to break a daily habit or cool off after a frustrating session
  • 7 days — a week-long break to reassess your gambling frequency and spending
  • 30 days — a full month away from the platform to establish new habits

What Happens During a Time-Out

When a time-out is active on your 007bet account:

  • You cannot log in to the platform or place any bets
  • Deposits are blocked for the duration of the time-out period
  • Promotional marketing from 007bet is paused
  • Your account data is preserved and will be accessible again when the time-out expires
  • Any account balance is held safely and will be available for withdrawal once the time-out ends

Important Restrictions

A time-out cannot be cancelled or shortened once it has been activated. This is intentional — the purpose of the feature is to create a genuine break from gambling, and allowing players to reverse it immediately on request would undermine its effectiveness. If you require a longer break than originally requested, you can extend the time-out or convert it into a full self-exclusion by contacting [email protected].

Use Time-Out Proactively: You do not need to be in crisis to use the time-out feature. Many responsible players use it routinely — for example, during particularly stressful periods at work or around major holidays — as a way of maintaining healthy boundaries around their gambling activity. There is no stigma attached to taking a break.

08 Getting Help & Support

007bet takes the wellbeing of its players in Bangladesh seriously. If you feel that gambling is negatively affecting your life — or the life of someone you care about — taking action early makes a significant difference. You do not need to be in a crisis situation to ask for help. Our player welfare team is here to listen without judgement and to help you access the support you need.

Contacting 007bet Support

To speak with our responsible gaming team, send an email to [email protected] with the subject line "Responsible Gaming Support". In your message, you can describe what you are experiencing — our team will respond with empathy and practical options, including activating account restrictions, arranging a self-exclusion, or providing information on professional support services.

All responsible gaming enquiries are treated with complete confidentiality. Information shared with our player welfare team in this context is not used for marketing or shared with third parties.

Advice for Friends and Family

Problem gambling affects not just the individual but everyone around them. If you are concerned that a friend or family member may be gambling problematically, here are some steps you can take:

  • Approach the conversation calmly and without blame — focus on your concern for their wellbeing, not on their behaviour
  • Encourage them to use the responsible gaming tools on their 007bet account
  • Suggest they speak with a professional counsellor who specialises in gambling-related issues
  • Avoid lending money to someone with a gambling problem, as this can enable continued gambling
  • Take care of your own mental health — supporting someone with a gambling problem can be emotionally draining

Need to Talk? Reach Our Support Team

Our player welfare team is available to assist with self-exclusion requests, account restrictions, and signposting to professional gambling support resources. All enquiries are handled confidentially.

[email protected]

Include "Responsible Gaming Support" in your subject line. We respond during Bangladesh Standard Time (BST, UTC+6) business hours.

Remember: Gambling should always be a form of entertainment, not a way to make money or escape problems. If gambling stops being fun, that is a signal worth listening to. 18+ only. Play within your means. 007bet promotes responsible gambling at every level of the platform.

Play Smart. Play Safe.

007bet is here for the thrill of the game — cricket, slots, live casino, and more. Enjoy the experience responsibly, within limits that work for you. 18+ only.